Transform your digital ecosystems with an all in one API Lifecycle Management solution
Solve your integration problems with our range of solutions
ScaleAPI Centre delivers these Out-of-the-Box capabilities
Easily develop beautiful API and integration solutions
DO EVERYTHING WITH AN INTEGRATED API CENTRE
Overcome the organisational challenges of designing, implementing and managing an API platform and program
LET THE RIGHT PEOPLE RUN YOUR API PROGRAM SO YOU CAN DO MORE
ScaleAPI Centre continuously trains skilled experts who can bring it all together with our Fitness Forever Program
GROW AND OPERATE YOUR API ECOSYSTEM
Other than brilliant developers, we collaborate with our ScaleBrand Marketing team, Google Apigee and FreshWorks, to ensure that growing and operating your API runs smoothly
Never feel lost again
While others waste time trying to get information, the self-service ScaleAPI Centre Portal ensures that your business partners and developers are able to know vital API knowledge at any given time. Learn more here
Make life easier for your development team
TRUE OMNICHANNEL HELP DESK
Whether it’s emails, phone calls, live web chats, an SMS, social media messages, our ScaleAPI Centre can unify and manage all support in a single platform. Indeed, your team gets the support they need anytime, anywhere. Find out more
INCREASE YOUR TEAM’S PRODUCTIVITY
Likewise, you get more done and sustain API and Integration velocity by transferring low-value client calls, queries and trouble calls to our tiered API Service Desk team. Undeniably, we help your team do more. Learn More
THE RIGHT SUPPORT ANALYSTS FOR INTEGRATED DEVOPS AND TECHOPS
Our analysts are chosen and trained for the modern cloud, API, Integration and back-end practices. Even more, we take it to the next level by integrating our development work practices into our Omnichannel Help Desk tools which gives the next level experience, performance, and transparency missing in many development teams. With FreshDesk mobile, our analysts are never far from your team’s needs. Learn more about Freshdesk Mobile
Increase your team’s agility
THE MOST AGILE DISTRIBUTED TEAM YOU CAN HAVE
Built from the ground up, our teams are trained in modern, agile approaches like Slack, Asana, Zoom, Jira and Miro integrated in our daily practices. Surely, this allows us to work with you and your clients without impacting the experience and productivity. Rest assured the Global Team can get the job done with your DevOps team or by themselves.
Augment your ways of working
WE INTEGRATE OURSELVES TO YOUR TEAM FOR BETTER PERFORMANCE
Despite being an Out-of-the-Box of the solution, we don’t believe in black box sourcing solutions. As a result, we will work with your team to design and customise the Centre into your existing Integration team to make sure that your core team members occupy the key roles and can direct and manage the day to day activities of the GroWorx team. Overall, you retain your IP, accelerating organisational maturity.
IDENTIFY PROBLEMS AND PLAN ACTIONS
Finally, with Apigee’s advanced analytics, you can create and measure SLA’s on your ScaleAPI Centre’s performance so you can make improvements to the Help Desk and DevOps.
Fitness Forever: Don’t worry about performance management and training
GroWorx’ trademarked Fitness Forever program leverages company-wide shared services dedicated to ensuring ongoing and consistent performance in a changing technical landscape. While using the latest software, we embed 360 performance management between our two teams, therefore, making your new team fun and easy to manage.
We do it so you don’t have to worry about anything but the tasks at hand.
Save cost and grow faster
GroWorx leverages the size and cost of offshore delivery centres like the Philippines so we can bring world-class services for a fraction of the cost and time of an expensive onsite team in Australia.
What’s more, with a ScaleAPI Centre, there’s no excuse to meet the demands of your business stakeholders. Certainly, you can now build the next generation of innovation, customer experiences and development agility without those pesky budget constraints. Imagine having a 3-person DevOps team and software license for as low as $1,300 a day.
BE UP AND RUNNING IN DAYS
Through our packaged services, we can implement, design, and configure your API platform in as little as 5 days.
ROCKET FUEL YOUR NEW PROGRAM
What’s more, our Lift Off program provides a dedicated team for 30 days get you up and running with the peace of mind of hands-on support. In fact, we will not only design and implement the platform, but we also build your initial APIs. Additionally, you can even contact the team via SMS, Messenger or even Twitter if that’s the way you roll.
Take the hassle out of choosing your API platform
ScaleAPI is a technology agnostic solution. But for those who are looking to upgrade, we are partnered with leading platform providers like Apigee, a cross-cloud API management platform that lets you build modern applications, execute faster at scale and make smarter decisions through analytics and machine learning.
Gartner has recognized Apigee as a Leader in the 2018 Magic Quadrant for Full Life Cycle API Management
Empower your team anytime, anywhere
Freshdesk empowers your support team to work together and resolve customer issues faster. Furthermore, It also lets you keep track of conversations, resolve issues together, manage all support-related communications from multiple channels on a single platform and increase your team’s productivity.
Freshcaller lets you setup a cloud-based call center across 40 countries within minutes. Without a doubt, you can increase your global presence.
Freshchat allows you to engage with website visitors and product users for sales and customer success. Together with our team, nurturing customers becomes much easier.
Reap the benefits of an all-in-one globally delivered API Lifecycle Management Centre
BETTER ORGANISATIONAL GOVERNANCE
Firstly, all designs and documents, from FAQs to knowledge libraries for your internal governance, will be captured into your custom portal so you can enable your team to self-serve and improve their experience. Consequently, no more repetitive questions in your inbox.
CONVERT OLDER SERVICES TO NEW SERVICES
Secondly, The ScaleAPI Centre DevOps team can build a Proof-of-Concepts along with your team to create new opportunities. Even more, as part of your API Product team, our Help Desk consultants will assess and advise on the process and cost of building that shiny new integration service you’ve always wanted.
Today, many enterprises have aging ESB or SOA systems and need to migrate them to modern API & iPaas platforms. For that reason, we can build and migrate your tired old services faster at a fraction of the cost of your current onsite team.
CREATE THE BEST BACK END SERVICES
Third, our highly skilled teams are able to help you design and build new back end microservices so you can have best modernisation journey you’ll ever experience.
EXPAND YOUR BUSINESS TO THE WORLD
Fourth, enter the marketplace confidently with our team of BA’s UI designers, full stack developers, and API Engineers who can help you build cool things that can be monetised. Surely, a world full of opportunities awaits.
CREATE A THRIVING DEVELOPER COMMUNITY
And lastly, With our ScaleBrand marketing services, get more consumers, developers and businesses to use your platforms. We won’t just help you build, we’ll help you create awareness and earn revenue.
Good things happen to those who scale
So stay ahead of the pack. Set an appointment and we’ll give you expert advice on how to get started on your API journey so you can blaze a trail for everyone else.