Turn customer service into sales opportunities
Sell more with teams and technologies
Custom built resources
Whether you’re a small business or a global multinational, we will hire and train, build or use existing Sales and Support technologies, and optimize processes to ensure the whole experience is easy for both you and customers. Plus you get to enjoy savings over 50% compared to an onsite team.
The best brand champions
We only hire the best people who can demonstrate care and have stellar sales skills. They’re trained to know every nook and cranny of your company, products, and services so they can identify the right moment to up sell to your customers.
Customer satisfaction & retention
Our agents are able to convert the most difficult customers into one of your ambassadors by showing genuine concern, delivering fast resolutions, and personalized interactions based on existing customer data.
Speed up customer success
Our support teams ensure that your customers are able to achieve their goals. Whether they’re basic how-to’s or more complex development requirements, our teams will become certified product and service experts who will help customers reach new heights.
Not all customers can get things started right out of the box so we make sure our teams become certified experts about your product or service so they can support customers fast
Elevate your customers
With our teams, you can ensure that your customers are able to improve themselves and create a deeper relationship with you
Strong support is proof that you’re committed to making life better for your customers and increases your value in their lives
Increase up sell opportunities
When you’ve gained the trust of your customers with amazing support, it’ll be easier for you to up sell other products or features that would help your customers improve further
Sell anytime, anywhere
With 24/7 Omnichannel Contact Centres, our Digital Sales Teams engage customers whether they’re on chat, voice, email, and social. It doesn’t matter whether it’s inbound or outbound, we’ll be able to sell to both previous and new customers.
Whether you’re a small local business or a global multinational, we’ll help you sell anytime, anywhere
Our Global Sales Teams can be scaled to fit your needs. Need just one to help your startup? No problem. Need an army of Sales Representatives to sell globally? Done.
Don’t know where to start?
Don’t worry. With our CIM method, we make sure that your new Customer Sales and Support team is deployed and managed like a well-oiled machine
Rigorous scoping of your existing capabilities, mapping opportunities, and identifying threats with gap analysis so that your business gets the best solutions possible
Strict recruitment process to get the best of the best down to the most robust training using Desktop Procedures, Learning Management System Portals, and Account-Based Certifications
Continuous improvement with our Fitness Forever Cycles and employ governance models that show clear division of responsibilities and accountability
Ready to captivate customers? Talk to our experts today.